Only in Government- Update #2

The internet in our office was messed up for nearly a month. Often times we got the "cannot display page" error, and when we didn't get that, it was super slow. They finally got that fixed, and now our phones and faxed are messed up again. We can't fax at all, and our phones work about half the time. The rest of the time, when we try to make or receive calls, there is nothing but dead air. It is a building-wide problem, and it supposedly lies at the feet of the internet provider. Anyone thinking this will be resolved quickly? Anyone?